Decking Warranty

Lucky house provide a 15 years guarantee under normal conditions from the purchase date.

For the first four years, we provide a free replacement of the destroyed materials under normal conditions. For the 5-15 years, we provide a pro rata amount which equals to 10% of the purchase price.

Labour cost and improper use don’t included in this warranty, only product replacement and delivery, and composite decking must be installed as guidelines strictly.

Warranty does not include:

  • Natural and man-made disaster.
  • Ordinary abrasion.
  • Incorrect installation, incorrect gaping included.
  • The supporting structure’s movement which the decking is installed.
  • The change of dimension can occur after installation. And many different situations can cause cupping. This applies to all wood species.
  • Staining from other substances including but not limited to oil, dirt and grease.
  • Warranty is not transferable.
  • It will lightly fade due to the amount of rain and sunshine in the first 3-6months.

Let's Bring Aesthetics Into Your Backyard.

Contact Lucky House Group today and receive a free quote within 24 hours!